July Member Spotlight

by Amy Brewer | Jul 15, 2022July 15th, 2022 | All

As a busy mom, Raquel Lozada always wondered if other people were going through the same things as her. Chores around the house, items are piling up in corners, and cleaning is not getting done because no one in the house has the time. These are all scenarios many can relate to and things most people want to avoid. Raquel wanted to start working for herself and saw a career in professional cleaning when she realized other families were experiencing the same pressures to keep a clean house while also spending time with their families. Raquel designed her business, A Touch From Above, around giving families something back that everyone needs more of, time.

When Raquel started her professional cleaning business in 2018, she was excited but also scared. Although she was scared, she knew she had a great business idea and always remembered that “blessings come on the other side of fear.” With hard work and perseverance, they have grown their business and now have six employees with the company. Their clients often start off as families or people who want a one-time cleaning to get their house back on track. After seeing the before and after, 95% of her clients become recurring customers. Many customers say they never knew they could afford professional cleaning services and are surprised to find out they can. Her customers get time back that they can spend with their families doing what they want.

A Touch From Above currently has a virtual office at our Garner location on Benson Road. Raquel loves the flexibility that a virtual office provides. They have a business address and can easily receive mail and packages. With a virtual office, they have a location they can visit and use without the cost of a private office. She frequently utilizes the conference room for meetings with staff and clients. She knows she can always use the conference room when needed with easy scheduling.

Raquel hopes to grow her business and expand her team over the next five years. Currently, A Touch From Above serves clients in Garner, Clayton, Raleigh, Cary, Fuquay-Varina, and Durham. Raquel hopes to keep growing to all parts of the Triangle and eventually have three locations. She wants to continue to help people realize that they can afford professional cleaning services and that the time they get back will be worth it.